For full digitisation services, please visit our parent site: maxcommunications.co.uk

Features

Our Approach

  • Assessment of digital content
  • Migration of content from other software (e.g. Calm)
  • Ingestion and validation of content
  • Organisation and cataloguing of content
  • Storage on LTO tapes and Amazon Glacier
  • Creation of digitally preserved Submission Information Packages (SIPs), Archival Information Packages (AIPs) and Dissemination Information Packages (DIPs) using Archivematica
  • Deployment of a fully hosted and managed service, including AtoM for access and retrieval
  • Local training and support
  • Tiered pricing model (entry, intermediate, advanced) to suit all budgets and collections
  • Industry standards compliant
  • Customer-lead development
  • No vendor lock-in
  • No licence restrictions
  • User community engagement

To receive further information, or to request a meeting, please complete the enquiry form on our Contact Us page

Physical Storage

Secure and safe

The facility has 24-hour CCTV, fully monitored alarms systems, secure gated & access control and 24 hour perimeter security. Fully up to date pest and environmental policies are in place and continuously monitored.

London based

Based in Woolwich, South-East London, our storage facility is conveniently located for the capital’s archives. Transport links and parking facilities are excellent: Docklands Light Railway, London mainline station, car (extensive parking available), river bus or Cross Rail (completion late 2018).

Zonal storage

Unlike many other companies SOTERIA follows a zonal storage policy. This means that an entire archive will be stored in the same area rather than dispersed around the building.

Environmentally controlled

Where specific environmental controls are required, bespoke zonal areas can be created. We have built these secure, temperature controlled pods for a number of clients already.

Same day retrieval

Our large, unique, and single location means that customers are able to retrieve material quickly, efficiently and at short notice.

Flexible & scalable space

We offer the flexibility to allow staff to work at the storage facility on the archive. This includes the provision of reading rooms or working spaces (e.g. for conservators or teams of indexers). At 120,000 sqft there is plenty of room for us to grow together.

Excellent customer service

Professional and friendly staff, responsive and effective support from a named account manager, and a positive approach to change management and problem-solving.

Support

  • Business as usual telephone & telephone support – 9–5 Monday – Friday
  • An email response confirming proposed actions within 30 minutes of a client logging a query
  • Weekly progress calls during development, UAT and implementation phases
  • Monthly review calls during the ongoing usage phase
  • Quarterly board meeting to review progress and to brief the client team on any possible changes, improvements, planned upgrades or threats. Part of Max’s role is to advise the clients of any format changes or changes to legislation around data storage and access
  • Systems upgrades and support
  • Storage expansion. Both options 1 and 2 are fully scalable; there are no limits to storage. Storage expansion can be based on incremental charges.

To receive further information, or to request a meeting, please complete the enquiry form on our Contact Us page